Our policies

Every visit is booked ahead, and there are no walk-ins. A deposit holds your time and goes toward your service; the booking page shows it. If your nails were done somewhere else, book removal first.

Please tell us 48 hours ahead if you need to cancel or move your time, and the deposit moves to your next visit. Running late? You have 10 minutes. After that the service may be shortened, or moved to another day.

If you miss your time without telling us, the deposit stays with the studio. To rebook, text us and we will find the next opening.

Almond is a one-chair suite, so we ask you to come on your own. One guest may wait with you if you need them, and young children can't be left alone in the room.

Arrive a few minutes early so we start on time. Come with your nails as they are, and bring a picture if you have a look in mind. Please don't file or trim them first, and don't pull off any gel.

Tell us if you have reacted to a nail product, or if you have a cut or an infection on your hands. We may ask you to see your doctor first. A reaction can happen with any gel, so tell us right away if you feel burning or itching.

If a nail lifts or chips, tell us within a week and we will look at it with you. Please don't pull gel off yourself; book removal and we will take it off gently. A fix is a redo of the nail, not a refund.

Tips are welcome and never expected. You can leave one by card or in cash when your visit is done.